Your order is dispatched within 2 to 3 days. Our average delivery times are 5 to 21 working days worldwide.
Where do we deliver and how much does it cost?
We ship worldwide. Shipping is FREE on all orders.
Who delivers my article?
Your items are delivered via your local postal service.
What are the delivery times?
Items are delivered according to the terms and conditions of your local post office.
What happens if nobody's home?
Don't worry, our items will be left in your P.O. box if they're small enough. Otherwise, your parcel will be left at your local post office for collection.
I've got the wrong address. What should I do?
Don't worry, if your order hasn't been shipped yet, contact us immediately and we'll be happy to update your information. Otherwise, in accordance with our terms and conditions, once an order has been dispatched from our warehouse, no further changes can be made.
Is your site secure?
This site is 100% secure. In fact, you could even say it's 300% secure. Here's why: Firstly, the site you're visiting is on an HTTPS server (the little green padlock on the left-hand side of this page's URL is there to remind you). Most sites only secure their "shopping cart" and everything to do with checkout. On this site, ALL PAGES are secure and cannot be hacked or targeted by malware. Finally, for payment, we use Mollie, Strippe and PayPal, the benchmarks for secure Internet transactions.
What payment methods are available?
Currently, you can pay by credit card or via Paypal on our website. We do not accept cheques, bank transfers or cash on delivery.
What happens if I'm not satisfied with my product?
We offer a 100% money-back guarantee! If, for any reason, the product doesn't meet your expectations, you can send it back to us within 14 days of receipt and we'll give you a full refund as soon as it arrives. However, all returned products must be in perfect condition and the return postage must be paid by you. Proof of postage should then be emailed to us as proof of delivery.
More questions?
If you still have any questions, you can contact us by email at
contact-piplox@gmail.com
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